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Results 1 - 20 of 58
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1
.
Title:
Customer relationship management / H. Peeru Mohamed, A. Sagadevan.
Author:
Mohamed, H. Peeru.
Publication:
Vikas Pub., New Delhi : 2002.
2
.
Title:
The CRM handbook : a business guide to customer relationship management / Jill Dych<U+00E9>.
Addison-Wesley information technology series
Author:
Dychâe, Jill.
Publication:
Addison Wesley, Boston : c2002.
3
.
Title:
Relationship marketing. English
Relationship marketing : management of customer relationships / Manfred Bruhn.
Author:
Bruhn, Manfred.
Publication:
Pearson Education/Financial Times, Harlow, England ; New York : 2003.
4
.
Title:
Customer relationship management : the foundation of contemporary marketing strategy / Roger J. Baran and Robert J. Galka.
CRM
CRM
Author:
Galka, Robert J.,
Publication:
Routledge, Taylor & Francis Group, New York : 2017.
Edition:
Second Edition.
5
.
Title:
Customer relationship management / Ed Peelen and Rob Beltman.
Author:
Peelen, Ed.
Publication:
Pearson, Harlow : 2013.
Edition:
Second edition.
6
.
Title:
Customer relationship management : concepts and technologies / Francis Buttle, and Stan Maklan.
Author:
BUTTLE, Francis,
Publication:
Routledge, Taylor & Francis Group, London ; Abingdon, Oxon ; New York : 2019.
Edition:
Fourth Edition.
7
.
Title:
Performance driven CRM : how to make your customer relationship management vision a reality / Stanley A. Brown and Moosha Gulycz.
Author:
Brown, Stanley A., 1946-
Publication:
J. Wiley, Toronto : 2002.
8
.
Title:
Customer relationship management : a database approach / V. Kumar, Werner J. Reinartz.
Author:
Kumar, V.
Publication:
John Wiley & Sons, Hoboken, N.J. : c2006.
9
.
Title:
Customer relationship management : a strategic imperative in the world of e-business / editor and contributor, Stanley A. Brown.
Publication:
John Wiley & Sons Canada, Toronto ; New York : c2000.
10
.
Title:
Implementing CRM : from technology to knowledge / David Finnegan, Leslie P. Willcocks.
John Wiley series in information systems
Author:
Finnegan, David.
Publication:
John Wiley & Sons, Inc., Hoboken, NJ : 2007.
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