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Title: Customer relationship management / Ed Peelen and Rob Beltman.
Author: Peelen, Ed.
Beltman, Rob.
General Notes: Includes bibliographical references and index.
Publisher: Pearson,
Publication Place: Harlow :
ISBN: 0273774956 (alk. paper)
9780273774952 (alk. paper)
Subject: Customer relations -- Management.
Edition: Second edition.
Physical Description: xix,413 pages : illustrations (color) ;
Publication Date: 2013.

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  Agency: Collection: Call No.: Item Type: Status: Copy: Barcode: Media Type:
Hashemite Main Library General 658.812 P374 Normal Circulation Available 1 HU283469 Book