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Title: Customer relationship management : a strategic imperative in the world of e-business / editor and contributor, Stanley A. Brown.
Author: Brown, Stanley A., 1946-
General Notes: Includes bibliographical references.
Publisher: John Wiley & Sons Canada,
Publication Place: Toronto ; New York :
ISBN: 0471644099
Subject: Customer relations -- Management.
Electronic commerce.
Physical Description: xxviii, 345 p. : ill. ;
Electronic Location: http://www.loc.gov/catdir/bios/wiley042/00709499.html
http://www.loc.gov/catdir/description/wiley033/00709499.html
http://www.loc.gov/catdir/toc/onix04/00709499.html
Publication Date: c2000.

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Muta Main Library General 658.812 CUS Normal Circulation Available 1 MU20089837 Book