Welcome
Copyright © SirsiDynix. All rights reserved.
branding logo
University of Jordan
user_choices_background_image
Welcome
login container bottom
Catalogue Search
E-Journal Federated Search
Search Library Catalog
Duplicate Items
Add to My List

Print
Request
Sorts and Limits

Results 1 - 6 of 6
1. Title: How to give quality service : to your customers. / Keith Denton.
Author: Denton , Keith.
Publication: Universal book stall, New Delhi: 1996.
2. Title: Simple ways to manage your service customers: Service management ideas. / Batra, Promod.
Author: Batra, Promod.
Publication: Think Inc, New Delhi: 1996.
3. Title: Meeting customer needs / Ian Smith .
Author: Smith,Ian,
Publication: Elesevier butterworth - heinemann, Amsterdam : 2003.
Edition: 3rd ed.
4. Title: Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml , Mary Jo Bitner , Dwayne D..
Author: ZEITHAML , Valarie A.
Publication: McGraw - Hill, Boston: 2006.
Edition: 4th ed.
5. Title: Management in a quality environment. / Griffiths, David N.
Author: Griffiths, David n.
Publication: Tata McGraw-Hill Edition, New Delhi: 1995.
6. Title: خدمة العملاء = Customer service : مدخل اتصالي سلوكي متكامل / ناجي معلا.
Author: معلا، ناجي.
Publication: زمزم ناشرون، عمان (الأردن): 2010.
Edition: ط.1.
 
 
Results 1 - 6 of 6
Duplicate Items
Add to My List

Print
Sorts and Limits