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1. Title: The impact of cloud computing technology on customer relationship management (CRM) to improve the organization performance / by Sana'a Nawaf Abed al-Nsour ; supervised by Dr. Haroun alRyalat.
أثر تكنولوجيا الحوسبة السحابية على إدارة علاقات الزبائن لتحسين أداء المنظمة
Author: al-Nsour, Sana'a Nawaf Abed,
Publication: 2014.
2. Title: Cloud customer relationship management (CRM) ontology / by Samar Khalid al Kubaisy ; supervised by Dr. Ahmad K. A. Kayed.
مجموعة المفاهيم (انتولجي) في سحابة أدارة علاقة الزبائن
Author: al Kubaisy, Samar Khalid,
Publication: 2014.
 
 
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