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	1. Title: Interpersonal conflict resolution / Alan C. Filley. Management applications series Author: Filley, Alan C. Publication: Scott, Foresman, Glenview, Ill. : [1975]
	2. Title: Interpersonal conflict / Joyce L. Hocker, William W. Wilmot. Author: Hocker, Joyce L. Publication: Wm. C. Brown, Dubuque, Iowa : c1985. Edition: 2nd ed.
	3. Title: Beyond blame : a new way of resolving conflicts in relationships / Jeffrey A. Kottler. The Jossey-Bass social and behavioral science series Author: KOTTLER, Jeffrey A. Publication: Jossey-Bass Publishers, San Francisco : c1994. Edition: 1st ed.
	4. Title: How people tick : a guide to over 50 types of difficult people and how to handle them / Mike Leibling. Author: Leibling, Mike. Publication: Kogan Page, New Delhi : 2010. Edition: 2nd ed.
	5. Title: Working with difficult people / Muriel Solomon. Author: Solomon, Muriel. Publication: Prentice Hall, Englewood Cliffs, N.J. : c1990.
	6. Title: Conflict, power, and games; the experimental study of interpersonal relations [by] James T. Tedeschi, Barry R. Schlenker [and] Thomas V. Bonoma. Aldine treatises in social psychology Author: Tedeschi, James T. Publication: Aldine Pub. Co. Chicago, [1973]
	7. Title: Conflict management: a communication skills approach/ Deborah Borisoff ; David A. Victor. Author: Borisoff, Deborah. Publication: Prentice Hall, Englewood: 1989.
	8. Title: Violent emotions : shame and rage in marital quarrels / by Suzanne M. Retzinger. Author: Retzinger, Suzanne M. Publication: Sage Publications, Newbury Park, Calif. : c1991.
	9. Title: Reaching out : interpersonal effectiveness and self-actualization/ David W. Johnson.. Author: JOHNSON,DAVID W. Publication: Prentice Hall, Englewood Cliffs,N.J.: 1986. Edition: 3rd
	10. Title: Dealing with conflict / Baden Eunson. The communication skills series Author: Eunson, Baden. Publication: John Wiley & Sons, Brisbane, Qld. ; New York : 1997.
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