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Title: Quality management systems : fundamentals and vocabulary = Syst�emes de management de la qualit�e : principes essentiels et vocabulaire.
International standard ;
International standard ;
Main Entry: International Organization for Standardization, publisher.
Publisher: ISO,
Publication Date: September 15, 2015.
�2015
Publication Place: Geneva, Switzerland :
Subject: Total quality management -- Standards.
Consumer satisfaction -- Management -- Standards.
Total quality management -- Standards.
Series: International standard ; ISO 9000
International standard ; ISO 9000.
Edition: Fourth edition.
Contents: Scope -- Fundamental concepts and quality management principles -- Terms and definitions -- Concept relationships and their graphical representation.

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Zarqa University College General Normal Circulation Available BUZ204003731 Book