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1. Title: Introduction to quality control / Donald DelMar, George W. Sheldon.
Author: Del Mar, Donald.
Publication: West Pub., St. Paul, MN : 1988.
2. Title: In pursuit of quality.
Quality circles handbook.
Author: Hutchins, David.
Publication: Pitman, 1990.
3. Title: A practical approach to quality control / Rowland Caplen.
Author: Caple,R.
Publication: Business Books, London : 1988.
Edition: 5th ed.
4. Title: Juran on quality by design : the new steps for planning quality into goods and services / J.M. Juran.
Quality by design.
Author: Juran, J. M. (Joseph M.), 1904-2008.
Publication: Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, New York : Toronto : New York : c1992.
5. Title: Managing for quality in the hospitality industry / John H. King, Jr., Ronald F. Cichy.
Author: King, John H., Jr., 1937-
Publication: Pearson Prentice Hall, Upper Saddle River, N.J. : أ2006.
6. Title: Motivating people to work : the key to improving productivity / edited by Warren C. Hauck.
Publication: Industrial Engineering and Management Press, Institute of Industrial Engineers, Norcross, Ga. : 1984.
 
 
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