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1. Title: Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry.
Author: Abbott, Peter.
Publication: Butterworth-Heinemann, Oxford ; Boston : 1999.
Edition: 2nd ed.
2. Title: Principles of hotel front office operations : a study guide / Sue Baker, Pam Bradley, and Jeremy Huyton.
Author: Baker, Sue, 1952-
Publication: Cassell, London ; New York : 1994.
3. Title: Front office management and operations / Linsley T. DeVeau ... [et al.].
Publication: Prentice Hall, Upper Saddle River, N.J. : c1996.
 
 
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