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	1. Title: Achieve total quality / David Hutchins. Author: Hutchins, David C. Publication: Director Books ; Distributed in the U.S. by Prentice Hall, Cambridge, England : [Englewood Cliffs, N.J.] : 1992.
	2. Title: The essence of total quality management / John Bank. The Essence of management series Author: Bank, John. Publication: Prentice Hall, New York : 1992.
	3. Title: Readings in total quality management / [edited by] Harry Ivan Costin. Total quality management. Publication: Dryden Press, Fort Worth : c1994.
	4. Title: Total quality management : a cross functional perspective / Ashok Rao ... [et al.]. Publication: Wiley, New York : c1996.
	5. Title: Four days with Dr. Deming : a strategy for modern methods of management / William J. Latzko and David M. Saunders. Four days with Doctor Deming. Engineering process improvement series Author: Latzko, William J., 1928- Publication: Addison-Wesley Pub. Co., Reading, Mass. : c1995.
	6. Title: Total quality management / Dale H. Besterfield ... [et al.]. Publication: Prentice Hall, Upper Saddle River, N.J. : c1999. Edition: 2nd ed.
	7. Title: Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. Introduction to total quality. Author: Goetsch, David L. Publication: Prentice Hall, Upper Saddle River, NJ : 2000. Edition: 3rd ed.
	8. Title: The essence of total quality management / John Bank. Author: Bank, John. Publication: Financial Times Prentice Hall, London : 2000. Edition: 2nd ed.
	9. Title: Strategies for quality improvement : TQM, reegineering, and ISO 9000 / Harry Ivan Costin. The Dryden Press series in management Author: Costin, Harry Ivan. Publication: Dryden Press, Fort Worth, TX : c1999. Edition: 2nd ed.
	10. Title: Managing quality / Desmond Bell, Philip McBride, and George Wilson. Author: Bell, Desmond. Publication: Institute of Management, Foundation ; Butterworth Heinemann, Corby, Northants : Oxford ; Boston : 1994.
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