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Title: The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.
Main Entry: Michelli, Joseph A., 1960-
Publisher: McGraw-Hill,
Publication Date: c2007.
Publication Place: New York :
ISBN: 0071477845 (hbk)
9780071477840 (hbk)

Subject: Success in business -- Handbooks, manuals, etc.
Starbucks Coffee Company.

Contents: Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
Cover Image: http://images.amazon.com/images/P/9780071477840 (hbk).jpg
http://images.amazon.com/images/P/0071477845 (hbk).jpg

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JUST Main Library General HD9199.U54 S736 2007 Normal Circulation Available 1 (الكتاب موجود في الطابق الأول - الرف رقم138 ) ST130431 Book