Title:
Communication : core interpersonal skills for health professionals / Gjyn O'Toole.
Author:
O'Toole, Gjyn.
General Notes:
"Evolve learning system resources.", "Evolve learning system resources."
Previously published: Chatswood, N.S.W. : Churchill Livingstone, 2008., "Evolve learning system resources."
Publisher:
Churchill Livingstone/Elsevier,
Publication Place:
Sydney :
ISBN:
9780729541008 (pbk)
0729541002 (pbk)
Subject:
Communication
Professional-Patient Relations
Professional-Family Relations
Cultural Competency
Communication in medicine.
Medical personnel and patient.
Interpersonal communication.
Communication in medicine.
Interpersonal communication.
Medical personnel and patient.
Edition:
2nd ed.
Contents:
1. Defining effective communication for health professionals -- 2. The overall goal of communication for health professionals -- 3. The specific goals of communication for health professionals: 1 -- 4. The specific goals of communication for health professionals: 2 -- 5. Awareness of and need for reflective practice -- 6. Awareness of self -- 7. Awarness of how personal assumptions affect communication -- 8. Awareness of the 'person/s' -- 9. Awareness of listening to facilitate person/s-centered communication -- 10. Awareness of different environments that can affect communication -- 11. Communication with the hold person/s -- 12. Non-verbal communication -- 13. Conflict and communication -- 14. Culturally competent communication -- 15. Communicating with indigenous peoples -- 16. Misunderstandings and communication -- 17. Ethical communication -- 18. Remote communication.
Physical Description:
xvii, 369 p. : ill. ;
Publication Date:
c2012.
Log in
Help
