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Title: The promise of mediation : responding to conflict through empowerment and recognition / Robert A. Baruch Bush, Joseph P. Folger.
The Jossey-Bass conflict resolution series
Main Entry: Bush, Robert A. Baruch.
Folger, Joseph P., 1951-
Publisher: Jossey-Bass,
Publication Date: c1994.
Publication Place: San Francisco, CA :
ISBN: 0787900273
9780787900274
Subject: Mediation.
Conflict management.
Conflict (Psychology)
Social conflict.
Social interaction.
Interpersonal conflict.
Mâediation.
Gestion des conflits.
Conflit (Psychologie)
Conflits sociaux.
Interaction sociale.
Conflit interpersonnel.
Conflictmanagement.
Bemiddeling.
Arbitrage.
Series: The Jossey-Bass conflict resolution series
Edition: 1st ed.
Contents: Introduction: the future of mediation: what's at stake and why it matters -- Part 1: Mediation at the crossroads -- The mediation movement: four diverging views -- Losing sight of the goal of transformation: the focus on satisfaction and settlement -- Solving problems: the limits of current mediation practice -- Part 2: The transformative approach to mediation -- Changing people, not just situations: a transformative view of conflict and mediation -- Rethinking the process: a case example of how mediation might work -- Capturing opportunities for empowerment and recognition: a case analysis of transformative mediation in practice -- Part 3: Practicing the transformative approach -- Identifying patterns for practice: the process of transformative mediation -- Avoiding pitfalls in transformative mediation: the connection between purpose and practice -- Part 4: A larger context for mediation -- Underlying values: why transformation matters -- Implementing the transformation approach: inroads and obstacles.
Cover Image: http://images.amazon.com/images/P/0787900273.jpg
http://images.amazon.com/images/P/9780787900274.jpg

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