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Title: The Malcolm Baldrige National Quality Award : a yardstick for quality growth / Maureen S. Heaphy, Gregory F. Gruska ; [foreword by William A.J. Golomski].
Engineering process improvement series
Author: Heaphy, Maureen S., 1950-
Gruska, Gregory S., 1943-
General Notes: Includes bibliographical references (p. 431-432) and index.
Publisher: Addison-Wesley,
Publication Place: Reading, Mass. :
ISBN: 020163368X (pbk. : alk. paper)
Subject: Malcolm Baldrige National Quality Award.
Total quality management -- Awards -- United States.
Series: Engineering process improvement series
Physical Description: xxii, 440 p. : ill. ;
Publication Date: c1995.

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Yarmouk General HD62.15 .H4 1995 Normal Circulation Available الكتاب موجود في الطابق الأول YU287227 Book